| Customization: | Available |
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| After-sales Service: | After Sales Service |
| Warranty: | 1year |
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| Model | Whale | Battery | 60V/72V20Ah/32Ah Lead Acid Battery |
| Motor | 1500W-2000W | Controller | 12 Tube |
| Stand | Platinum Side Stand | Brake | Front Disc and Rear Disc |
| Hanger | Aluminum back hanger | Shock Absorber | Front hydraulic shock absorber |
| Dimensions (length, width, height) | 1750*680*1130mm | Tyre | 3.8-10 tubeless tyre |
| Maximum Speed | 55km/h | Maximum Mileage | 70 km/90 km |
| Charging Time | 7-8 hours | Alarm | Dual remote control |
| Net Weight | 120KG | Maximum Payload | 100-150KG |
| Other Parameters | Bluetooth anti-theft device,NFC meter | QTY in Container | 27/20GP, 78/40HQ |
Delivery time:
The first order need 20-35 days ,and reorder need 20-25 days.
Zhejiang Youhu Electric Vehicle Co., Ltd.
WELCOME TO OUR COMPANY'S AFTER-SALES SERVICE CENTER!
CONTACT US
Our company has always been committed to providing customers with the highest quality after-sales service to ensure that you can enjoy a worry free user experience when using our battery car products. We are well aware of the importance of after-sales service, so we have established a comprehensive service process and a professional after-sales team to meet your various needs.
Our after-sales service process is as follows:
1.After sales branch inquiry: We have multiple after-sales branches nationwide, which can provide you with fast and convenient maintenance and after-sales services. You can search for the nearest after-sales service outlet on our official website and learn its address, contact information, and business hours.
2.National after-sales telephone support: If you encounter any problems or need consultation during use, you can call our national after-sales telephone support hotline. Our professional customer service team will always provide technical support and answer your questions.
Common Development: We hope to establish a long-term and stable cooperative relationship with you, to achieve mutual development and win-win results.
3.Professional maintenance team: Our after-sales team is composed of a group of experienced and skilled engineers and maintenance personnel. No matter what problems you encounter, our team will respond as soon as possible and provide professional repairs and solutions.
4.High quality accessories and maintenance services: Our company only uses high-quality original accessories for maintenance to ensure the stability and reliability of our products. We will do our best to complete the repair in the shortest possible time and ensure that the repair quality meets the highest standards.
1. HOW IS THE QUALITY OF YOUR PRODUCT?
We strictly control product quality, and all products pass through strict testing and testing to ensure that they meet the highest standards.
2. WHAT IS YOUR MINIMUM ORDER QUANTITY?
Usually, for an order direct from our factory in China, we request for a normal order by 1X20' container to start. The models and colors can be mixed in this containers. Usually, we request MOQ per model/ color: 27pcs.
3. CAN WE SEND SAMPLES?
Yes, we welcome sending samples for your testing and evaluation. It will take 1-2 months to get everything be ready when we receive your full payment.
4. WHAT IS YOUR PACKAGING STYLE AND?
We provide professional packaging to ensure the safety of products during transportation. For detailed packaging styles and protocols, please contact our sales team.
5. WHAT ARE THE PAYMENT TERMS FOR FOREIGN TRADE?
Usually, we request 30% by T/T in advance, balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight.
6. DO YOU ACCEPT CUSTOMIZED PRODUCTS?
Yes, we accept customized products. Our professional team will work with you to meet your personalized customization needs for products in terms of appearance and configuration.
7. WHAT IS THE DELIVERY CYCLE FOR THE PRODUCT?
Determine the length of transportation time based on the mode of transportation to different countries.
8. CAN WE OFFER SOME DISCOUNTS?
We provide flexible discount policies based on order quantity and cooperation situation.
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