Customization: | Available |
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After-sales Service: | Online Guidance |
Warranty: | 6 Months |
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Model | Q5 | Battery Concept | lead acid battery |
Size: | 1500mm*770mm*1050mm | Battery Capacity | 48V/60V/72 20AH |
Controller | 12 tub sine wave Controller | Motor Power | 500W Wave Motor |
Absorber | 27 barrel single shoulder hydraulic shock absorber/rear 2 spring shock absorber | Charging time | 8H |
Alarm | Dual remote alarm | Max. Speed | 35KM/h |
Front Tyre | 3.0-8 | Distance Range | 50km/70km/h |
Rear Tyre | 3.0-8 | Brakes | F/R drum |
Delivery time:
The first order need 20-35 days ,and reorder need 20-25 days.
Zhejiang Youhu Electric Vehicle Co., Ltd.
WELCOME TO OUR COMPANY'S AFTER-SALES SERVICE CENTER!
CONTACT US
Our company has always been committed to providing customers with the highest quality after-sales service to ensure that you can enjoy a worry free user experience when using our battery car products. We are well aware of the importance of after-sales service, so we have established a comprehensive service process and a professional after-sales team to meet your various needs.
Our after-sales service process is as follows:
1.After sales branch inquiry: We have multiple after-sales branches nationwide, which can provide you with fast and convenient maintenance and after-sales services. You can search for the nearest after-sales service outlet on our official website and learn its address, contact information, and business hours.
2.National after-sales telephone support: If you encounter any problems or need consultation during use, you can call our national after-sales telephone support hotline. Our professional customer service team will always provide technical support and answer your questions.
Common Development: We hope to establish a long-term and stable cooperative relationship with you, to achieve mutual development and win-win results.
3.Professional maintenance team: Our after-sales team is composed of a group of experienced and skilled engineers and maintenance personnel. No matter what problems you encounter, our team will respond as soon as possible and provide professional repairs and solutions.
4.High quality accessories and maintenance services: Our company only uses high-quality original accessories for maintenance to ensure the stability and reliability of our products. We will do our best to complete the repair in the shortest possible time and ensure that the repair quality meets the highest standards.
5.For oversea maeket,we suggest you take some spare parts with lot container.Our sales will suggest you the quick-wear parts and if the quality problem happened,please contact our sales in time and we will treat in 1-3 days based on difference problem.
1. HOW IS THE QUALITY OF YOUR PRODUCT?
We strictly control product quality, and all products pass through strict testing and testing to ensure that they meet the highest standards.
2. WHAT IS YOUR MINIMUM ORDER QUANTITY?
Usually, for an order direct from our factory in China, we request for a normal order by 1X20' container to start. For CKD ,one 20 ft container can load about 50sets,and for SKD,it can load 26 sets. You can mix some color.
3. CAN WE SEND SAMPLES?
Yes, you are welcomed to get samples for testing. The sample can be ready in about one month. And we can consider return the sample fee after your lot order.( differet value sample based on differnet order quantity.
4. WHAT ARE THE PAYMENT TERMS ?
We request 30% by T/T in advance, balance to be paid before shipment, or 70% by irrevocable confirmed L/C payable at sight.
6. DO YOU ACCEPT CUSTOMIZED PRODUCTS?
Yes, we accept customized products. We have design dept to design the sticker for appearance and technical dept to modify the specification as your requirement.
7. CAN YOU OFFER SOME DISCOUNTS?
We provide flexible discount policies based on order quantity and cooperation situation,You are welcomed to contact our sales.